Refund Policy

Last updated: May 2026

Free Trial

We invite you to take advantage of our free IPTV trial. This allows you to evaluate our server and confirm that our package meets your needs. Once you’re happy with the service, feel free to place an order with us.

Activation Process

After processing your order, we’ll send the activation details to your email. Please note that activation requires us to register your MAC address on our servers and utilize credits from our side.

Subscription Transfers

For subscriptions lasting over 3 months, we offer the flexibility of transferring to a different package.

7-Day Subscriptions

Please be aware that 7-day subscriptions are final; they cannot be canceled, transferred, or refunded. Each activation, linked to your unique MAC address, involves a credit from us and is non-transferable to other users.

Support & Technical Help

For any setup issues or technical queries regarding your IPTV, our support team is here to assist you. Contact us via WhatsApp or email us at best4kgalaxy@gmail.com, and we will provide you with all necessary guidance to ensure a smooth experience.